Privacy Policy

Last updated: June 2024

1. Introduction

PlotSure Venture Pvt Ltd ("PlotSure," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our property platform, reels, and inquiry forms.

2. Information We Collect

We collect information in the following ways:

  • Information You Provide: Name, email address, phone number, property preferences, budget, location interests, and any inquiries you submit through our forms
  • Account Information: Username, password, and profile preferences if you create an account
  • Communication Records: Messages, inquiries, and any communications you send through PlotSure
  • Device Information: IP address, browser type, device type, and operating system
  • Usage Data: Pages visited, time spent, property listings viewed, and actions taken on our platform
  • Cookies: We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns

3. How We Use Your Information

We use collected information for the following purposes:

  • Responding to your inquiries and providing property recommendations
  • Coordinating property viewings and scheduling site visits
  • Sending property alerts and updates matching your preferences
  • Improving our platform features and user experience
  • Conducting market research and analytics
  • Complying with legal obligations and regulations
  • Preventing fraud and ensuring platform security
  • Personalizing content and property recommendations

4. Sharing Your Information

We may share your information with:

  • Property Partners: When you submit an inquiry, we share your details with relevant property sellers or agents to facilitate viewings
  • Service Providers: Third-party vendors who assist with site hosting, analytics, payment processing, and email delivery
  • Legal Authorities: When required by law or to protect our legal interests
  • Business Partners: For co-marketing activities (only with your consent)

We do NOT sell your personal data to unrelated third parties for marketing purposes.

5. Data Security

PlotSure implements industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request access to your personal information
  • Correction: You can update or correct inaccurate information
  • Deletion: You can request deletion of your data (subject to legal obligations)
  • Opt-Out: You can opt out of marketing communications by clicking "unsubscribe" in emails or contacting us directly
  • Data Portability: You can request a copy of your data in a portable format

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login information
  • Track site usage and improve functionality
  • Provide personalized content and recommendations
  • Analyze user behavior through Google Analytics and similar tools

You can control cookie settings through your browser preferences, but disabling cookies may affect platform functionality.

8. Retention of Information

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Typically, we retain inquiry data for 3 years. You can request deletion at any time, subject to legal retention requirements.

9. Children's Privacy

PlotSure is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided information, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites and services. PlotSure is not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party services before providing your information.

11. Policy Updates

PlotSure may update this Privacy Policy periodically. Changes will be effective immediately upon posting. Your continued use of our Services following any updates constitutes your acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

PlotSure Venture Pvt Ltd

Email: privacy@plotsure.com

Support: support@plotsure.com

Phone: +91 80 4141 3000

Address: Bangalore, Karnataka, India